CRM Providers – Who to Chose?

Choice of CRM Software depends entirely on the organization. In choosing a CRM solution it is imperative to take into consideration the fact that there are vendors like the above who offer the advantage of both experience plus the ability to meet organization needs. This additional experience can go a long way in alleviating CRM pitfalls and organizations should try their best to avail of it.  It is more vital to understand the needs of the organization, then establishing the user requirements and business specifications clearly from all parties for the proper support and execution.

Salesforce
Salesforce’s CRM options are based on customers’ needs and offer excellent integration with all non CRM business applications. Some of them for instance provide for data sharing that helps to support sales. This in turn provides additional access to partners, suppliers, and customers. Appforce OS for example is an on-demand CRM option that allows organizations to share CRM applications all within a single environment. Salesforce’s CRM solutions are extremely flexible, adaptable and can be changed to suit organization needs. Salesforce achieves an integrated, holistic approach to CRM.

Microsoft Dynamics
The new and enhanced features in Microsoft Dynamics CRM 2011 offer new levels of user productivity and collaboration. These features help you meet your specific business needs with a low total cost of ownership. Microsoft Dynamics CRM 2011 delivers familiar, intelligent, and connected experiences to increase the productivity and effectiveness of people inside and outside your organization. Microsoft Dynamics CRM 2011 unlocks new opportunities and provides a single development environment for cloud-based and on-premise deployments. Partners, including independent software vendors, global system integrators, and value-added resellers, can quickly create, package, and distribute Microsoft Dynamics CRM extensions and custom solutions.

RightNow
RightNow CRM solutions are built on experience in customer service that accounts for their excellent customer approach. RightNows main achievement is an ability to increase customer loyalty. It manages to do this while cutting down costs as well. Profitability increases greatly with use of their on-demand solutions. They offer customer service software, sales automation software and marketing automation software. These are crucial for providing business information and increasing overall productivity. RightNows CRM software serves to utilize complete customer data and achieves a shorter time frame for results.

Siebel
Siebel boasts of both on premise CRM and as hosted solutions. These solutions can be used for large and small industries. Siebel solutions boast of shorter implementation time. They are customized to fit industry needs. Siebel solutions provide employees and customers with accurate, relevant and up-to-date information. Simplicity and functionality are the keywords when dealing with Siebel’s CRM solutions. Since your customers deserve the best Siebel offers customer centric options suited precisely for them. Siebel’s solutions improve agent productivity as well.

SAP
SAP offers a vast range of solutions from the traditional to the more offbeat ones most of them encompassing a huge range of functions and applications. mySAP CRM for example offers a variety of devices ranging from laptops, PDAs etc. SAP’s CRM solutions serve to maximize sales efficiency and improve sales productivity. SAP’s sales offerings for instance transcend to sales forecasting, task management, quotes, sales orders etc. Customer interactions are improved vastly as SAP’s solutions can be customized to the organization to suit needs and size. The solutions are easy to use and provide the opportunity to increase revenue more effectively.