Hottest IT Trends

1. “Outside-In” Accelerates

In today’s highly interconnected markets, many of the most important new business forces are taking shape outside the walls of your enterprise. To respond effectively to these changes, you’ll need a shift in mind-set, from inside-out to outside-in: leveraging innovation and technology outside your enterprise, from cloud to bring your own technology (BYOT) to cocreation and more.

A year ago, many business leaders found it difficult to accept this new outside-in reality. Now we’re finding that the outside-in trend is not only accepted, but also being put into action. In fact, we consider outside-in to be the megatrend from which the other five trends flow.

2. Industry Ecosystems Emerge

One manifestation of the outside-in trend is what we call cocreation. Partners, clients and vendors are creating ecosystems to provide deep analytics, market sensing, planning and co-creation of products and services to ensure that needs are rapidly sensed and met. Partners in a broad ecosystem can together fulfill those needs. Value is shared among multiple partners, not a single participant.

Initially, these ecosystems focused on the “Internet of Things” (IoT) and what some call the Industrial Internet. But now their reach has broadened. We’re seeing ecosystems form around digital insurance, payment systems, healthcare, transportation and more. Companies such as Uber and Airbnb are massively disruptive. Expect to see many disruptive ecosystems form in traditional vertical markets, where partners can address the emergent needs of clients driven by big data and analytics better than going it alone.

3. Big Data Analytics Enters the Boardroom

Last year, we spoke of big data’s need to get fast. That’s happening, with business analytics increasingly available in near-real time, thanks in large part to advances in nonrelational databases and other key technologies. Now big data is also moving into the boardroom. A new digital leadership, led by tech-savvy “double deep” executives who know technology and the business, is demanding quantitative insights into customers, products and partners. These executives are necessary to help navigate disruption, increase the enterprise’s focus on analytics, and form deep partnerships to create value.

Again, this shift is being driven by the larger outside-in trend. While early implementations of big data were homegrown, today many analytics solutions are available from vendors and partners. Similarly, much of the data that the new breed of digital leadership requires is coming from outside the organization. For example, how well is a product performing in the marketplace? Who are potential partners, and how well are they delivering against their most important performance metrics? These are new, outside-in ways of creating value.

4. “3rd Platform” Shift Deepens the Critical Skills Gap

The “3rd Platform,” driven by SMAC (social, mobile, analytics and cloud), generates a wide skills gap versus traditional IT skills. On the one hand, organizations are facing competitive pressure to modernize their older back-office systems. These systems need to be run more economically, and they need to be more agile. On the other hand, today’s connected consumers are demanding innovative front-office applications that are both cloud-based and mobile.

This demand for transformation of systems brings with it a substantial reskilling across all IT skills, development, operations and procurement/contracts. In the past, it was enough for IT staff to develop the traditional skill sets needed to run and maintain highly stable systems. A bank’s payroll system, for example, wouldn’t change much from year to year, and neither would the skills needed to run it. But in today’s outside-in business environment, apps are updated frequently and are contextual, not static. That, in turn, requires IT staff to develop new skills, new levels of agility and new mindsets.

2015 is going to be a [re]balancing act between providing the right incentives for front-office activity/systems of engagement for growth and making appropriate investments to modernize back-office core processes to meet the information demands of the new systems as well as the increased operating tempo/cost/agility requirements.

5. Digital Leadership Becomes More Defined

Increasingly, business and IT executives need to be proficient in both technology and business, and not — as in the past — just one or the other.

The rise of the chief digital officer (CDO), a relatively new job title, reflects this growing need. CDOs need to be in tune with technologies that provide short cycle times for rapid growth, market sensing, analytics and response to markets. They need to understand mobile and other front-office systems that promote customer engagement and collaboration. CDOs also need to understand the requirements of both older back-office systems and regulatory compliance, and be ready to modernize these systems to deliver savings and agility while maintaining the expected stability.

Not all functional CDOs will hold the CDO title. Officially, they may be CTOs, CIOs or CMOs. But whatever their titles, CDOs will be expected to create and manage digital disruption. Expect to see CDOs emerge not only in the executive ranks but also on firms’ boards of directors.

6. SMAC Meets the Internet of Things

SMAC is moving the enterprise from the office out into the larger world. SMAC has a symbiotic relationship with Internet of Things, each supporting the growth of the other. IoT will act as an accelerator for SMAC as more devices come online, and it will add value to SMAC because of the increased context these devices bring us, empowering organizations to conduct new, different kinds of conversations with their customers.

So, whether it’s iBeacons that sit in stores to watch and reward high-loyalty customers, or small devices that sit in your car to monitor your driving for safe-driver insurance discounts, or healthcare and health-fitness devices that record your behavior for discounts on health insurance and wellness programs, we’re going to see the SMAC engagement platform substantially increase with these connected devices.

Further, the analytics will become ever more complicated around these new contexts, which are going to lend even more information to the decision-making process. In addition, connected things will generate entirely new data that leading organizations can analyze for data-driven decisions, operations and insights.

 

China Influences African Manufacturing

The rise in African imports from China, and even more so other emerging partners, can be interpreted as trade creation instead of trade diversion (Berthélemy, 2009), the concepts that have been developed to analyze Free Trade Areas. Chinese development and financial assistance act as a subsidy on China’s exports to Africa, i.e. a distortion from free trade. Through trade creation, more expensive domestic production is replaced by imports from a more efficient partner country, i.e. the country starts importing within a trading bloc where it formerly did not import at all. In the case of trade diversion, a distortion from free trade leads to the replacement of initially cheaper imports from third parties by comparatively more expensive products within a trading bloc (Viner, 1950).

South-based manufacturing enhances the welfare of African consumers via prices and functionality. This report’s note on Malawi highlights that the presence of emerging partners allows Malawians to access a broader variety of goods and services. For instance, generic Indian pharmaceuticals are cheaper than brands from traditional partners. Generally, China has become over the last decade the largest single supplier of manufactured products to Africa, representing almost a fifth of all African imports in the sector, as shown in Table 6.9a.

Fast rising oil exports during the 2000s, driven by prices that rose from USD 35 a barrel on average in 2000 to USD 100 on average in 2009, make it the dominant feature of Africa’s trade over that period. Nevertheless, this feature tends to obscure the fact that African manufactured exports – including machinery, transport equipment and processed commodities but excluding processed foodstuff (SITC 6 – 9) – approximately doubled in nominal value between 2000 and 2009, when trade between African countries and emerging powers equalled that between Africa and its traditional partners (Figure 6.8).

Most of the increase in manufactured exports was absorbed by the emerging partners, the smaller ones in particular. This reflects the broad view this report adopts on emerging partners, i.e. a definition inclusive of all Southern partners, not just China or a few “giants”. Emerging partners engaging on a smaller scale than China, India, Brazil, Korea and Turkey collectively play an important role in helping Africa diversify its production. Table 6.9b below compares the relative shares of emerging partners and traditional partners as markets for African manufactured exports (as opposed to absolute volumes in Figure 6.8). In 2000, Africa exported 3.4% of such products to China and 14.8% to other emerging partners. By 2009, these shares had risen to 11.3% and 22.7% respectively, largely at the expense of the EU and, to a lesser extent, the US.

An increasing share of Africa’s manufactured exports goes to developing countries. Emerging partners other than China take more diversified imports from African countries than traditional partners, and increasingly so. By contrast, the share of miscellaneous manufactured goods in Africa’s exports to the European Union’s original 25 members, the United States and China has actually decreased since 2000.

Some progress can be observed in Africa’s manufacturing export performance, but it remains concentrated in a few countries even though the upward trend in African manufactured exports is at play across the continent. African nations need to attract a wide range of emerging partners and engage with other Southern countries. As Figure 6.9 illustrates, a significant take-off in manufacturing exports is observed in the top African industrial exporters, i.e. South Africa, Tunisia, Morocco, Egypt, Mauritius and Algeria; a similar pattern is discernible for the rest of Africa taken together. While most countries start from a very low base, the pace of growth has been actually of the same order of magnitude since 2000. Data for 2009, the latest available, have to be interpreted with caution because of the impact of the global crisis.

New opportunities for diversification arise from the rebalancing of Africa’s economic relations with emerging partners:

  1. High commodity prices allow for the accumulation of foreign exchange to finance imports of capital goods necessary for upgrading;
  2. Emerging partners are becoming major sources of innovation for Africa. The share of global research and development conducted in developing countries has grown substantially, spreading technology better suited to meeting the growing demand of the “bottom-of-the-pyramid” consumers. Four decades ago, just 2% of global research and development occurred in the developing world, and even then much of it was devoted to meeting the needs of high-income consumers (Singer et al.,1970). In 2010, that share had risen to more than one-fifth (Hollanders and Soete, 2010). One driver has been the fast growth in demand by poor consumers, particularly in China and India. Cirera and Markwald (forthcoming) also argue that growing intra-African trade provides additional “South-South” opportunities for diversification and technology upgrading. One example of adapted technology is the use of solar-powered mobile phone chargers linked to new LED light technologies in East Africa. For less than one US dollar a China-sourced system will charge three phones and provide electric light for a family with no connection to the power grid. These consumer benefits are not just in consumption goods, since mobile phones are also important capital goods in agriculture, and lighting helps children to learn at home and in school. Several AEO country notes confirm that emerging partners contribute to technology transfer and diversification: for example, employment creation, higher export earnings, diversification of productive capacity, and technology transfer in Uganda; technology and innovation, employment, and economic diversification in Namibia.
  3. Diaspora originating from the new economic powers are an important source of technology transfer through their tacit, specialist knowledge. New techniques introduced by Chinese small investors in farming are a good example.
  4. African countries want special economic zones20 and to copy China’s development model by attracting FDI and enhancing the transfer of technology, knowledge and skills (Brautigam and Tang, 2011). The special zones can combine top class infrastructure, expedited customs and administrative procedures with fiscal incentives to overcome barriers to African development (Brautigam, et al., 2010). Job creation is another key goal for African countries, as in the case of the Lekki project in Nigeria (World Bank, 2011). Finally, the special zones build links with the local economy through logistics, forwarding, and insurance and financial services and also when foreign companies contract out transportation, health, catering and housing services to local firms. The AEO country notes observe that Zambia’s minerals and Egypt’s marble are processed in special economic zones.

Illinois Institute of Technology – School of Applied Technology

I recently joined the board of the School of Applied Technology at the Illinois Institute of Technology and look forward to leading, managing and really building the next generation of programs for IIT alumni, improving the school brand and supporting the continued excellence standard expected from a world class university.

ABOUT THE SCHOOL OF APPLIED TECHNOLOGY

IIT School of Applied Technology offers degree, non-degree, certificates, English language programs, international programs, and employee and professional development. The School of Applied Technology includes the following educational programs:

Food Science and Nutrition
Industrial Technology and Management
Information Technology and Management
Office of Professional Development

Programs and courses at the School of Applied Technology provide a blend of theoretical content and practical application that utilizes a hands-on, reality-based approach to education. This allows students to apply what they learn in class to solve real-life problems. Students learn about new and emerging technologies and the application, integration, and administrative practices used in the effective management of these technologies.

In addition, IIT School of Applied Technology, through its Office of Professional Development, combines university-wide resources to establish a common administration and support structure for non-degree technology-oriented training and certificates, employee and professional development, short courses and seminars ranging from a few hours to several days in length.

FOOD SCIENCE AND NUTRITION

The Food Science and Nutrition (FdSN) program provides students and working professionals with skills they need to succeed in food science and management positions in both the private and public sector. The FdSN program operates in conjunction with the Institute for Food Safety and Health (IFSH). Founded over 20 years ago, IFSH is a unique consortium among IIT, Food and Drug Administration (FDA) and the food industry, and home to FDA CFSAN Division of Food Processing Science and Technology. This highly successful collaborative research model has provided an environment where IIT students work alongside scientists from industry, academia, and government to ensure the production of safe, wholesome foods.

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INDUSTRIAL TECHNOLOGY AND MANAGEMENT

The Industrial Technology and Management (INTM) program provides students with a broad knowledge of industrial technologies and how they are applied, as well as the managerial and communication skills required to effectively manage operations, personnel, and resources. Emphasis is on the breadth of the educational experience within an industrial sector rather than in-depth expertise in narrow subject areas. Success in industry requires a broad flexible knowledge base that can be applied to provide practical solutions to complex situations.

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INFORMATION TECHNOLOGY AND MANAGEMENT

The Information Technology and Management (ITM) program is designed to broaden and deepen students’ knowledge of new and emerging information technologies, the application and integration of these technologies, and the administrative practices used in the effective management of these technologies. Courses are taught using a hands-on, reality-based approach to education, in which students apply what they learn in class to solve real-life problems. The ITM curriculum is a blend of theoretical content and practical application with projects and laboratory-based instruction in which students will learn it and do it.

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OFFICE OF PROFESSIONAL DEVELOPMENT

The Office of Professional Development (OPD), combines university-wide resources to establish a common administration and support structure for non-degree technology-oriented training and certificates, employee and professional development, short courses and seminars ranging from a few hours to several days in length. OPD also provides English Language Programs (ELP), courses in English as a Second Language (ESL), Study Abroad, and Professional Engineer and Fundamental of Engineering exam prep courses. Continuing Education Units (CEU) are awarded for many courses through IACET .

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IIT ONLINE

IIT Online offers students the convenience of anytime, anywhere access to a select group of Illinois Institute of Technology courses. Online courses are especially helpful for working professionals, people who travel, parents, and others who need to make education fit their busy schedule. IIT Online enables access to a wide array of programs and courses from almost every college, center, and institute at the university.

Most IIT Online programs are designed for graduate students, but all students – degree seeking or non-degree seeking, credit or non-credit – will discover a distance learning option to meet their educational needs or career goals.

IIT Online students are IIT students. There is no distinction between the online or distance learning student and the on-campus student – both take the same courses from the same world-class faculty and earn the same well-respected degrees. Most online and distance learning courses follow the same syllabus and academic calendar as the university and typically meet for a 16-week semester. Exams follow the same schedule and are typically administered at local testing centers for students in the United States.

Courses are accessible via Blackboard, IIT’s current learning management system.

Many IIT courses and some degree and certificate programs are available online. IIT School of Applied Technology online courses and programs include: Food Science and Nutrition, Industrial Technology and Management, Information Technology and Management, Employee Development, and the Professional Engineering and Fundamentals of Engineering exam prep courses.

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